Frequently askedquestions
Need more help? Message us and we'll guide you.
Let's get you connected.
Need more help? Message us and we'll guide you.
Chat on WhatsApp →Q01How do I order data?
Select your network and plan, enter the recipient's phone number and tap the plan's WhatsApp order button. Review the message before sending it.
Q02Are the prices always up to date?
Network offers and reseller prices can change. Confirm the plan's availability and final price with AG CORE before making payment.
Q03When will my data be delivered?
Delivery timing depends on availability and processing. We'll confirm the process with you before you pay.
Q04What if I enter the wrong phone number?
Double-check the recipient number before sending your order. Contact us immediately if you notice a mistake; corrections may not always be possible after processing.
Q05Can I order airtime?
Yes. Message us with your network and amount so we can confirm availability and the next steps.
Q06Can I pay directly on this website?
Not yet. The website prepares your order in WhatsApp. We confirm details and payment instructions with you directly.
Q07How do I pay?
We accept OPay transfers. After we confirm your order on WhatsApp, we send you the account details. Make the transfer, then send your receipt in the same chat.
Q08Can I pay for Cable TV and electricity?
Yes. Go to Airtime & bills, choose Cable TV or Electricity, enter your smartcard, IUC or meter number, and send the order to us on WhatsApp.